How to Contact Us & Get Help Fast

We know how important it is to get quick, clear answers when you're ordering vehicle gear. Whether you’re checking compatibility, asking about a delivery, or need help with a return — we’ve made it easy to reach us.

Here’s how to contact the MyRoofBars team and what to expect when you do.

📨 Contacting Us: Fast & Friendly Support

The best way to get in touch is through our Contact Form or by email.

✅ Contact Options:

• Online form: https://www.myroofbars.co.uk/pages/contact

• Email: onlinesales@myroofbars.co.uk

• Order issues: Just reply directly to your order confirmation email

• Facebook or Instagram: We're happy to chat, but email gets priority support

⏱️ Response Time: We aim to respond within 1 business day, often faster.

🔎 Help We Can Offer

Whether you're buying, fitting, or returning — we've got your back:

🧰 Don’t Forget These Handy Tools

We’ve built in features to help you before you even contact us:

• 🔍 Vehicle Lookup Tool
  Find roof bars and gear by your exact make and model

• 📦 Shipping Policy
  Know when and how your order will arrive

• 🔄 Refund & Returns Policy
  Know your return rights before you buy

🙋 Need Help Choosing a Product?

Send us:

• Your vehicle reg (or make/model/year)

• What you want to carry (e.g. bike rack, roof tent, roof box)

• And we’ll help you choose the right fit first time

📩 Contact us now — we’re quick to reply and happy to advise.

🧠 FAQ Coming Soon

We’re building a FAQ hub covering:

• How to fit roof bars

• Roof box weight limits

• Roof tent safety

• Best accessories for long trips

• ...and more

Watch this space — or sign up to our newsletter to be notified.

📚 Related Help Guides:

• What Happens If Something’s Damaged or Doesn’t Fit?

• How Our Delivery Works

• Roof Bar Fitting Tips